Not Able to Register
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Hi,
I bought the editor yesterday but not able to register. When I enter the username number, the app shows a pop up: “Sorry, incorrect license key or username…”. I am on Windows 11, Surface Laptop. Any help is appreciated.I think the issue is actually that because your DPI for text is quite large the registration window is too small to fit it all in as there should be a license key box there too. You could probably paste the user name, then hit tab and paste the license key in to the box you can’t see, or just temporarily reduce your DPI setting to lower. The application was written before 4k monitors and such so that window doesn’t account for it.
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